Passenger Review

Ryanair review by Ruby

2 / 10

11 April, 2023 by Ruby Enns

Economy Class

Ryanair is a disgusting company that cancels flights with no warning, does not offer alternative travel plans nor any form of compensation. I made the mistake of choosing to travel with ryanair and had my flight cancelled 2 hours before departure, they told me they did not have any other available flights for a week which is clearly unacceptable. They then assured me that if I made my own alternate travel plans I would be reimbursed so I did this and after three months of multiple phone calls and claim forms they denied my claim to any compensation or covering my travel expenses because the cancellation was due to weather (there was no storm that day and other airlines were flying to the same destination). I am disgusted with their customer service and urge everyone to know that their cheap fares are not worth the risk.

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Ryanair

Ryanair

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline