Passenger Review

Etihad Airways review by Deirdre

7 / 10

31 January, 2024 by Deirdre Grantham

Economy Class

The airline mislaid our luggage for 4 days and has ignored our request for payment of our receipts for toiletries and underwear. We have emailed with no response and there is no telephone number. We kept our spending to a minimum so not a huge sum of money. Very disappointing response from this airline. Will not fly with them again.

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Etihad Airways

Etihad Airways

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

4

Baggage Handling

1

Check-in Process

4

Meals and Beverages

4

Recommend Airline