Passenger Review

Finnair review by Suze

2 / 10

18 December, 2019 by Suze Raymond

Economy Class

After paying $5,200 for two economy flights from Melbourne to Denmark with Finnair I discovered that Finnair would not provide a meal to meet my dietary requirements - the first time I’ve ever experienced this on an international flight. The only option was for me to provide my own food for a 25-hour journey. Fine. Upon check in, my husband and I found that we’ve been seated separately in two middle seats, despite being booked, paid and ticketed together. Despite there being other seats available on the flight, we were told that we could only be reassigned if we paid an additional AUD$150 per person, and even then we would not be seated together. This would bring our total spend to $5,500, sitting separately and with no meal.

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Finnair

Finnair

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline