Passenger Review

Air Baltic review by ROBERT

5 / 10

25 September, 2019 by ROBERT EVANS

Economy Class

This is a followup to my August 27, 2019 review of BalticAir. since that review I have been contacted by the airline and was instructed to take the damaged luggage to repair store here in San diego, California and send the opinion of that business back to Baltic Air. I did so in early September and sent the requested statement from the repair shop indicating that baggage could not be repaired and requesting further instructions or info from the airline. As of this date, September 25, 2019 I have not heard anything back from the airline, despite email requests for them to come to some resolution and contact me. Given that my initial review of 1 out of 10 still stands, as does my advice to avoid this airline like the plague

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Air Baltic

Air Baltic

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

3

Meals and Beverages

n/a

Recommend Airline