Passenger Review

Air Baltic review by Jazeps

3 / 10

14 February, 2020 by Jazeps Jermolovs

Economy Class

Very disappointed with the gate control in the Riga airport. The most unwelcoming and humiliating experience in my whole life. Also very non-friendly for musicians. Demand, that a small instrument, such as violin should be charged 60 euros and then taken to the hold, with the gate controls knowledge, that the flight is half empty is just pathetic and sad. Not to mention that the attitude is just below any normal and respectable manner towards the clients. No other airline does these kind of things. VERY HUMILIATING and SAD EXPERIENCE.

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Air Baltic

Air Baltic

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline