Passenger Review

TAP Portugal review by Joana

5 / 10

04 July, 2023 by Joana Castro

Economy Class

Terrible customer service. Targeting customers to pay for extra luggage at all costs without informing them properly. Used to serve a snack but now not even a glass of water. Terrible standard. Have been flying with them for 12 years but seriously reconsidering now. Zero respect for customers and service way below average for a non low cost airline. Would recommend to use as last resource only.

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TAP Portugal

TAP Portugal

Overall Value for Money

1

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline