Air Serbia review by Aleksandra

I bought a ticket for 18.06. however as I was prevented from traveling (corona virus) I had to postpone the flight for 02.07. I called the call center and they said I had to pay 90e because of the price difference. In the meantime, I had to reschedule the flight for 09.07. and again to pay another 50e. Due to the impossibility of traveling, I wanted to postpone the flight again, but since I no longer knew for which date I wanted to leave the ticket open and use it until the end of this year, which they did not allow, and I had to choose another date and pay 50e again. In the end, I did not want to pay for the postponement of the ticket again, and I asked for a refund. I paid 300e for the ticket and they only refunded me 55e for airport taxes. I couldn’t get the rest of the money because the flight was operational. Btw they don't reply to e-mails and the call center can hardly be reached.