Passenger Review

AirAsia Indonesia review by Leyton

0 / 10

01 April, 2023 by Leyton Evans

Economy Class

There are no stars listed since the flight was cancelled, this is about the worst customer service I have ever seen. Impossible to speak with a human being. After finally getting a refund started and a case number I have been waiting for exactly 142 days now for a refund on a flight THEY cancelled. When I try and contact them about my case I simply get a response that it is being processed. If you don't like money book flight with Air Asia.

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AirAsia Indonesia

AirAsia Indonesia

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline