Passenger Review

IndiGo review by Kelly

3 / 10

02 November, 2022 by Kelly Miller

Economy Class

This airline's baggage fee scam is just horrible. What they are doing is borderline extortion. I had to pay $162 usd worth of baggage fees for a $159 flight. Their website is not user-friendly. Spent hours trying to do research and going through their website just to add a bag. I tried everything to not have a nightmare at the airport, but it happened anyway. DO NOT use them!

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IndiGo

IndiGo

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline