Finnair review by Abraham

I have booked a fully refundable flight ticket on finnair website . After paying the full charge of the ticket about 1200 pounds which took a minute to clear from my account. A week later I realised that I don't really want to fly so happily I call finnair and here start this nightmare ordeal at first they told me about a week to 10 days, I was quite shocked why its taking so long. But I decided to wait patiantly after a week with no refund I call again this time they said a week to 10 business working days, a week later they said because the corona outbreak it may take 20 business days.I ask them to ascalete the case which didn't seam to help with this meter I would suggest to other people to be aware of Finnair behaviour and look for airlines that if the ticket is refundable will do it at ones like British Airways!!! I'm still waiting for my money back which look like it may take a long while before I ever get it. And from what I read from other reviews I'm not the only one who is chasing Finnair