Passenger Review

Alaska Airlines review by Paul

6 / 10

30 June, 2021 by Paul Rasmussen

First Class

First flight w/Alaska. PIT-SEA, 737-900. First class. 6/27/21 Cabin didn't smell right. FAs friendly and attentive. Steak salad was not so good. Dry lettuce and cabbage. Very dry roll. No butter available. Seat cushion was sat out, became uncomfortable about halfway into the flight. On time arrival. Experience at baggage claim poor. An Alaska employee using the PA system directed passengers from our flight to the wrong carousel. The info board was also incorrect. After an hour wait, I got into a long line of people with baggage issues. The employees who helped me eventually said my bag had been dropped at a different carousel. - I'm looking forward to the return trip as I've heard good things about this airline.

0

Comments

No comments yet, be the first to write one.

Alaska Airlines

Alaska Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

5

Meals and Beverages

3

Recommend Airline