Ryanair review by Rowan

Avoid flying with Ryanair. They have unreasonable policies and impose excessive fines if you don't follow them to the letter. You can't bring a small hand luggage (only a backpack). You need to pay 'priority' (a deceptive misnomer) to bring a small hand luggage. I had a backpack, but on my way back they claimed that it was bigger than what was allowed. I did put it in their box, but they claimed it didn't quite fit. They charged me £80 for a backpack. They refused to accept cash and refused to accept apple pay. Although I was willing to pay, they didn't help me and were ready to prevent me from boarding. I gave them my credit card and they claimed that it wasn't accepted. I had to log into my bank account to show them that they took the money. They let me board seconds before the gate was closed. I asked for a receipt. They would email it to me. They didn't. The argument is that because their flights are cheap they can treat passengers this way. But other budget airlines (e.g. Jet2) do not have absurd policies and their staff are helpful and respectful.