Passenger Review

easyJet review by Marion

4 / 10

12 February, 2024 by Marion Chatfield

Economy Class

Hangry! Do not rely on having food. We pre-booked food vouchers (T&Cs: non-transferable or refundable) for our return flight but apparently only the half the food supplies were loaded at Gatwick which the outbound passengers ate almost all of. So there were no hot meals or sandwiches left by the time they reached us in row 6 on the return flight. Surely if we commit to purchasing food on board then EasyJet should commit to having some available or at least sending an email when plane left Gatwick so we could purchase at airport. Got the price of the voucher back but no compensation for going 12 hours without food. Also embarrassed by Gatwick staff at gate concerning a medical bag and seats have very little leg room.

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easyJet

easyJet

Overall Value for Money

n/a

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

3

Check-in Process

2

Meals and Beverages

1

Recommend Airline