Passenger Review

Aegean Airlines review by Chandlor

2 / 10

22 April, 2020 by Chandlor Grandon

Economy Class

I had a family booking with Aegean over Easter 2020. With the COVID-19 pandemic, the flights were cancelled. This is understandable. What is NOT understandable is that Aegean now refuses to give refunds. This goes against EU commission rules 261/2004. Aegean does not care and completely refused to refund my booking of almost 450 Euro. I feel like I've been stolen from. They have offered a voucher, but since 2 of the party where coming from the United States, the whole trip has been cancelled. The credit voucher is useless for them. This is blatantly against the law to not give a refund for a cancelled flight.

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Aegean Airlines

Aegean Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

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