Passenger Review

Hong Kong Airlines review by Eddie

2 / 10

18 August, 2023 by Eddie Wonder

Economy Class

Robbery by the gate!! When HK Airlines sold the ticket, they said one luggage is included and also free carry on. But when you booked the seat at the counter, they ask for luggage fees. From Shanghai to Hong Kong charging RMB 5000!! (almost over $700 US dollars for two luggage) It's too late to go back to ticket agent to verify. If you don't pay up, they will be "happily dump the luggage for you". This is like asking for your checking account info in the middle of your operations when you are helpless. THIS IS THE MOST DISGUSTING AIRLINES EVER!! DO NOT FLY THEM EVER!

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Hong Kong Airlines

Hong Kong Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline