Passenger Review

Spirit Airlines review by Michael

3 / 10

31 August, 2023 by Michael Versteeg

Economy Class

Absolutely terrible service and incompetent staff. I was never notified of my original flight being delayed three hours. I was however notified 12 times of my connecting flight being delayed. Was forced to sit on the plane in the taxi area behind my connecting flight for ten minutes while we waited for our gate to open. Spirit had one person staffed for an entire plane of people who needed new connections but they refused to hold a connecting flight for 30 more seconds so that people could make their connection. They then forced us all to wait 9 hours sleeping on the flour because they wouldn’t let us onto the plane they delayed us from getting on. I will never fly Spirit again and I hope they’re out of business soon all their employees are incredibly rude and act like their laziness is your fault.

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Spirit Airlines

Spirit Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

1

Recommend Airline