Passenger Review

LOT Polish Airlines review by Jay

2 / 10

09 November, 2020 by Jay Jeon

Business Class

Polish airline canceled my fight to Korea from Germany in March 2020. I claimed a refund immediately. First they said I need to wait for up to 30 days. I waited 30 days and I asked them again they said they need up to 90 days. 90days after they changed their word they will need 180 days. Now I am on 09/Nov/2020. They didn't refund the money, nor they are answering contacts. And apparently, I am not the only person. On their official Facebook page, there are full of requesting refund is being delayed

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LOT Polish Airlines

LOT Polish Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline