Passenger Review

Jetairfly review by ely 2016-01-18

3 / 10

17 January, 2016 by ar

Economy Class

One of the most unreliable airlines worldwide. My trip was from Brussels to Cancun with Jeairfly, and then Cancun/Mexico City with Volaris. They tell you schedule can change, so I booked the latest flight to Mexico City at 22:30, in order to avoid any delay problems. My original departure was at 9:50am but they wrote me an email 10 hours before, that the flight was going to at 15:00. It was to late to change my flight with Volaris to Mexico City, so I had to book a new one. And then at about 11:00am, 1 hr before check in, when I was at Brussel's airport after a 3 hour trip from home they changed it again to 18:45. So, I was about to lost the second flight to Mexico City. I finally booked a 3rd flight to mexico city. The worst thing about it is that jetairfly just says "It's not our fault because it's said in the contract". So if you fly with them, you have a big chance that they'll change times and you will loose a day of your vacation and all later connection flights. Jetairfly will avoid any kind of responsability and you will loose a lot of money. And, their prices went up 100% so it's not so "low fare".

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TUI fly Belgium

TUI fly Belgium

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline