AirAsia Malaysia review by Maira

I have not even flown with AirAsia KL-AVV and back, but I would certainly NOT recommend using this airline. They are very dodgy from the minute you choose to book with them to the minute the life circumstances force you to make changes to your initial plans. Absolutely unavailable unreachable and non-existent customer service - email addresses are invalid and send automatic NO-REPLY notifications, robot chats do not make any sense stealing all your energy and time, with absolute "0" result like "Oops, something went wrong" !!! People, for your own sake, PLEASE DO NOT fly with AirAsia. NEVER. EVER. Do not get fooled into cheap flights. You will end up paying MUCH MORE - whether be it money or your health due to the stress they cause, or both actually... AirAsia, let your business be treated the same way you treat your customers!