Passenger Review

Lufthansa review by Ona

4 / 10

09 August, 2023 by Ona Enugu

Business Class

Avoid if you can. They delayed my box despite it being tagged priority for business class then They broke open my box saying they saw something suspicious and lied that they closed it and subsequently stole everything inside the box and what they did not steal, they destroyed . Really malicious theft. Police confirmed they were lying on the official document they sent and rather than compensate for the theft , they are trying to put it on me . I am sure they have a gang stealing people’s stuff from their boxes. If travelling with them, take everything of value in hand luggage

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Lufthansa

Lufthansa

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

3

Meals and Beverages

3

Recommend Airline