Passenger Review

EVA Air review by Keng

4 / 10

01 November, 2023 by Keng Yap

Economy Class

First the flight attendant was extremely rude. I asked for the Asian meal, she said she ran out in her cart and if I don't choose the Western mean, she would need to go all the way to get it. I politely said I'd appreciate it. She rolled her eyes, finally got the meal, and dropped it on my table with an attitude. My wife and I looked at her in shock, speechless. She just walked away. Then, one of our bags got damaged by EVA. We went back-and-forth with EVA bag damage claim, got nickel and dimed, finally received only half the value ($100) of the bag. When our bag got damaged by United Airlines, they replaced it with one of same value and size. We will never use EVA again, and would not recommend EVA to anyone. There are better choices out there with cheaper airfare and better service.

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EVA Air

EVA Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

1

Check-in Process

4

Meals and Beverages

2

Recommend Airline