Passenger Review

Air India review by Kishore

3 / 10

26 July, 2022 by Kishore Koduru

Economy Class

Travelled from Paris to Delhi on 3rd June 2022. Our flight got cancelled after waiting at runway for 5 hours and they left us in airport for 24 hours without food, water and accommodation. No boarding pass, further communication and follow up with us...we some how managed to reach the gate on next day and reached Delhi. Our bags yet to come...it is been more than a month. I tried to reach their customer support by phone and email and they never respond. Some times they pick up phone (very rarely) and then say will get back to you...that's it.

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Air India

Air India

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

3

Recommend Airline