Passenger Review

Aeromexico review by Melissa

3 / 10

10 September, 2022 by Melissa Boyette

Economy Class

REFUNDABLE TICKETS ARE A SCAM! Aeromexico is stealing from customers by refusing to process “fully refundable” tickets. I paid A LOT extra for refundable and now 5 weeks later still don’t have my $1600 back! I have asked three times to speak with a supervisor and they refuse. Then I asked to speak with someone in the refund department and they told me that department doesn’t have a phone! HOW CONVENIENT. I don’t trust that I will ever get my money back!

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Aeromexico

Aeromexico

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline