Passenger Review

Wizz review by Fadwa

2 / 10

08 September, 2022 by Fadwa Nayel

Economy Class

Wizz air is not a reliable airlines. On 27th Aug 22, I drove from Dubai to Abudhabi to catch flight 5W7003, thinking that I have booked with a cost effective reliable scheduled airline, after reaching the airport waiting in the check in line for an hour I find from other passengers that the flight is cancelled, no representative from Wizz air to understand from what’s next. No one at the airport representing the airline and they advise to call the airlines, I called, and nevertheless that the lady I spoke to was on her nerves (as if she was a passenger) she advised she will process my cancellation of the whole flight (cant rely on a return with them) and send me a confirmation email. Refund would take 10 days, no confirmation was sent, and I am praying to god I would see a refund in 10 days, the flight cost was 3177 aed

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Wizz

Wizz

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline