Passenger Review

Thai Airways review by andrew

5 / 10

28 April, 2019 by andrew gordon

Economy Class

Been flying Thai for the past 26 years. Inflight entertainment finally improved although I don't want to see ads for Thai rice before every movie. Aircraft was clean. Preferred the old 747's but the planes were so old and the 777's have better in flight entertainment. Seat room is very tight especially if seat in front reclines. After boarding, the plane was so hot inside,everyone was fanning themselves with any paper they could find. After about an hour after take off crew finally got the cabin temp cooler. No individual vents on this plane. Food was terrible. Most passengers that I could see left most of their food. Check in was good at BKK No hot/cold towels on plane anymore. Cabin crew poor to average.

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Thai Airways

Thai Airways

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

5

Meals and Beverages

1

Recommend Airline