Passenger Review

AirAsia Indonesia review by Ridwan

7 / 10

27 March, 2019 by Ridwan Hidayat

Economy Class

Enjoyable flights from Jakarta to Bangkok at low cost from Air Asia, the cabin crew is very friendly, the seats are comfortable even though there is no entertainment on board, but our fly delayed for more than 3 hours wich actualy have to flight at 1 pm to 4 pm. And the ground staff at Don mueang airport are little bit careless, bcoz my ticket doesnt have a gate number on it, and the staff write it manualy with a ballpoint, and she write a wrong number of gate on my ticket, i just going in and asking to the air asia staf at the gate but she is just asking the gate number on my ticket (wich is wrong from th begining) and asking us to go to the gate shown on the ticket, so i was waiting in the wrong gate for several time until the next flight shown on the monitor wich is not my flight, and listening to the annoucement from the other gate for my flight and just running bcoz i can missed it.

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AirAsia Indonesia

AirAsia Indonesia

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

5

Meals and Beverages

4

Recommend Airline