Norwegian review by Benjamin

Single-handedly, the worst: Treated with immense disrespect when trying to return from Paris after missing my flight due to our taxi driver being arrested en route to the CDG. Relented to paying for a change fee for a new flight after Airport Information let me use a phone to contact Norwegian NO customer service person existed even though there was 1.5hrs until my flight. I was also rebooked on a new flight to EWR rather than BOS and (Without agreeing to this flight) was told to sprint from CDG to Orly (another 100E) during rush hour to arrive at airport without staff; zero customer service present; no one knew that Norwegian even flew from Orly to EWR (how is Norwegian able to operate in Europe?!). Then charged again because the staff didn't help me get my new ticket or take my luggage so had to fly out the next day (hotel charge and another 180E back to Paris and back next day) for another horrendous return flight because Norwegian doesn’t even give water. Again, how is that legal? Costly, exhausted, infuriating!