Thai Lion Air review by Amine

And by far, the worst I've ever flew with. For days I've been trying to add my luggage and seats online. The site wouldn't work. I end up going to their office, and surprise surprise : Sorry sir but for international flights, you can't do it on the website! Well, here is one for the books! I before that tried to reach them by phone for days. No answer or call back. Emails, no answer. I went to Facebook and messaged them. All my messages were "read", but not an answer.... Alright, I need to add in my checked luggage. Sure sir, that'll be 10.000 baht (~309$) Tu put it in perspective, I paid 7000 baht for my round-trip ticket. I say that's insane and makes no sense. She says, and I quote : just buy another ticket from me and include the checked in luggage! And that'll be 7000 baht! Long story short, they made me purchase a ticket, win for the agent, win for the airline, screw the customer right? Right...