Passenger Review

Hainan Airlines review by Cassondra 2016-11-23

10 / 10

22 November, 2016 by ar

Economy Class

I had the best in-flight service I've ever recieved on an airline. I had purchased my flight 6 months prior to the actual trip. My flight was 14 hours and as it ended up, I was 4 months pregnant at the time. I voiced my concerns about comfort to the flight attendant from the beginning, just to make them aware. To my surprise, two very amazing flight attendants Mica and Zoe went above and beyond. I was able to sleep comfortably because they found me a row of seats all to myself. They ensured I was able to eat every meal. I have never received such great service and care. I'm especially thankful for these two and their efforts. Thank you Mica and Zoe!

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Hainan Airlines

Hainan Airlines

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline