Passenger Review

Czech Airlines review by Ricardo

3 / 10

02 March, 2020 by Ricardo Perez

Economy Class

When traveling with my luggage and a small laptop bag, they tried to charge me 45€ and force me to put one of them in the hold. They stated that this policy is clearly mentioned when you but the flight but I disagree. It was not clear and it's completely unfair. The laptop bag fits under the seat so, it's not a matter of space but a trick to scam users. The ironic part is that I was able to put my laptop bag inside the luggage and they didn't have problems me carrying my laptop and a book inside the plane. When I bought the ticket, another Airline (Brussels Airlines) had same prices on the same route and almost identical schedules. It's clear which airline I will fly with next time.

0

Comments

No comments yet, be the first to write one.

Czech Airlines

Czech Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline