Passenger Review

WestJet review by susan

2 / 10

09 October, 2019 by susan bacchus

Economy Class

uncomfortable seats. no charging ports and no tvs. The flight was half empty and we could not sit next to each other because we had to pay $35 per passenger to sit together. watered down coffee and flat soda. extremely bumpy and the landing was even worse. There were people screaming because we felt like we were going to crash. Missing and broken luggage. Denied my connecting flight because I did not PRINT my LUGGAGE TAG 3 hours before the flight. (I was already checked in 5hours before)

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WestJet

WestJet

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline