Passenger Review

Iberia and Iberia Express review by Daryl

2 / 10

19 January, 2020 by Daryl Foster

Economy Class

-10 stars for Iberia and Madrid airport. Displeasure of two flights with this train wreck of a company. Paid baggage fees twice because their system didn't have us on record. Late first leg flight caused us to miss connecting flight with another carrier. 100 person long screamfest of their "customer service". $3000 for second flight with them as only option to make it for sisters wedding. No recourse. 36 hrs in airport sleeping on floor and McDonald's.

0

Comments

No comments yet, be the first to write one.

Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline