Passenger Review

Jetstar review by Ponciano

2 / 10

07 December, 2022 by Ponciano Melo

Economy Class

JET STAR needs to be more organized. They lost my check in the bag on November 18, 2022, until today, December 7, 2022, Singapore to Manila Flight Number: 3K761. They just gave me a piece of paper for an incident report. And today, they told me I must file an online report for my case. They lost my Samsonite Wheeled Backpack, Philippine Passport, Metrobank Bank, China bank Passbooks, and ATM. My Philippine driver's license & Health card, 4 U.S.A. Business Chase bank checks, eyeglass CARTIER, headphones, blanket, pen, Prescribe Diabetic Medical device, 4 pcs FreeStyle Libre 2, Computer accessories, Cellphone Chargers, etc. I had to spend money for Taxi twenty times going to NAIA Airport to contact Jetstar, Manila Airport Police, and a Philippine Banks Lawyer for an affidavit. I have to pay bank fees for lost ATM and Passbook. I have to visit Chase Bank to report my stolen checks and will pay bank fees for check replacements. I will spend money on San Francisco's Philippine Embassy for the loss Philippine Passport. I will spend two days at Bank and San Francisco Philippine embassy. By 2023, purchase a plane ticket to recover a Philippine health card & driver's license.

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Jetstar

Jetstar

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline