Passenger Review

Air Serbia review by Alisa

0 / 10

17 November, 2022 by Alisa Balic

Economy Class

On August 13 we had a flight from Belgrad to JFK I had three luggage is one out of the three luggage is arrived at JFK we filed a claim at JFK for the two lost ledges I have sense hundreds of emails I’ve made hundreds of phone calls just trying to get a hold of someone at a AirSerbia You can’t get a hold of anybody you just get an automated response on the emails after four months I finally reached out to air Serbia in Chicago they are the only ones that gave me any kind of feedback is for months and I still don’t have my luggage is it’s four months and air Serbia has yet to tell me anything about my luggages I am convinced that an employees from Air Serbia Are stealing peoples luggage’s many people Are complaining that their baggage is are lost missing delayed and what makes that even worse is you can’t get a hold of a human on air Serbia in New York no one wants to take responsibility either they’re extremely overstaffed or extremely unprofessional I would say they check off on both

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Air Serbia

Air Serbia

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

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In Flight Entertainment

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Baggage Handling

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Check-in Process

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Meals and Beverages

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Recommend Airline