Passenger Review

Cathay Pacific review by Steven

4 / 10

10 May, 2020 by Steven Rose

Business Class

Booked Business class from Mumbai to Hong Kong. 1.Horrific check-in experience at Mumbai.. the guy even insisted on weighing my wife's brown paper bag with sandwiches... and they ended up charging us $$$ in excess... in fact, more than the cost of another ticket 2.Onboard experience was just pathetic, causing me to wonder how is it possible for a once great airline to now be so Bad and substandard. eg. Flight attendants were slack, impolite and lazy. And.. Halfway through the flight, they ran out of soap in the Business class bathrooms.. yep! No longer can Cathay claim to be a premium airline.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

1

In Flight Entertainment

3

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline