Passenger Review

Volotea review by Christophe

0 / 10

09 August, 2023 by Christophe Coeur

Economy Class

Our holidays to Santorini transformed into a nightmare. We were suppose to fly at 16:30 from Naples to Santorini. Delayed once, 18:30, then 20:30, 22:30… no announcement or staff of Volotea showing up. We only had the info from the panel. Delayed again 00:30…. And finally cancelled. Volatea arranged a shittle but yo a hotel, but we had to pay the taxi back to the airport the day after. The flights of the day after were so expensive and has a bad time that we preffered to cancel our whole trip as it was only 2 nights. Our insurance company refused to pay the hotel nights in santorini we could not use, as it was booked before. So we went through all of this without even an excuse email or seeing anyone from Volotea. One advice, never use this terrible company.

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