Passenger Review

Air India review by Sana

0 / 10

04 March, 2023 by Sana Patel

Economy Class

Air India removed us from our flight and gave our seats to other people without our consent. the next flight is a whole 24 hours later. because THEY CHOSE TO GIVE MY SEAT AWAY. I am stuck in Delhi FOR 24 HOURS.. I could have made it on an Indigo flight but they refused to book for me. We were with at least 7 others who were also flying from Srinagar and going to Surat. They were all allowed to get on the flight. We were physically held back. When i asked why they admitted they gave our seats away. Did they think we were going to be happy they put us in a hotel that's like a jail cell with no windows. A dump. I want a full explanation of why i was denied boarding. No responsibility. No accountability. No explanations given. I want to file a lawsuit against them.

0

Comments

No comments yet, be the first to write one.

Air India

Air India

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline