Passenger Review

Oman Air review by James

7 / 10

27 September, 2019 by James Trevelyan

Business Class

Casual attitude to safety in a rapidly growing airline. I flew from London to Kuala Lumpur via Muscat on 26 September. On arrival into KL, the cabin seat belt indicators were not switched on. Nor was there any effort by the crew to check for loose objects. I spoke to the Captain and he checked that the seatbelt indicators were working. But there was no apparent procedure for reporting this mistake by the flight crew. Tolerating small mistakes leads to bigger mistakes... Good service overall, though the ground service is struggling to keep up. In lots of small ways. Hopefully they will improve their discipline on safety which should be the number 1 priority.

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Oman Air

Oman Air

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

2

Baggage Handling

4

Check-in Process

4

Meals and Beverages

4

Recommend Airline