Passenger Review

IndiGo review by Apurba

5 / 10

16 March, 2024 by Apurba Das

Economy Class

(Very bad Experience: 0 stars out of 5 stars)Flying with Indigo Airlines was a horrendous experience, deserving of 0 stars out of 5. Their staff displayed a shocking lack of professionalism, showing indifference towards passenger needs. The handling of missed flights was the epitome of incompetence; due to their own errors, I missed my connecting flight, incurring inconvenience and added expenses. Instead of assistance or compensation, they shrugged off responsibility, prioritizing profit over passenger welfare. Indigo Airlines' disregard for customer satisfaction was evident throughout the journey, leaving me stranded with no remorse. I strongly discourage anyone from choosing this airline. Their poor service, incompetence, and utter disregard for passengers make them the worst airline I've encountered. Save yourself the trouble and opt for a different airline for your travels.

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IndiGo

IndiGo

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

3

Meals and Beverages

3

Recommend Airline