Sky Express review by Lawrence

We were scheduled for the flight to Zakynthos from Athens on flight GQ420 on July 12, 2022. Though we were able to check in (online) the night before and showed up 1-1/2 hours in advance of the scheduled 9:50 AM departure, we were told the flight had been cancelled. The service representative seemed a bit confused at first telling us it left that morning, then told us the flight had been canceled and that we were emailed and were not entitled to a refund. WE WERE NEVER NOTIFIED OF THE CANCELATION or any alternative options! WE DID NOT FLY THIS AIRLINE DUE TO THE CANCELATION!! We had reserved an Airbnb on Zakynthos so we had to get there that day. Therefore, we had to take a taxi to a bus terminal, take a 4 hour bus ride to the ferry, then a two hour ferry ride to the island! We respectfully requested a refund for the cancelled flight to help recover the cost of the alternative transportation. THEY NEVER RESPONDED TO OUR EMAILS TO CUSTOMERCARE@SKYEXPRESS!! THESE ARE DISHONEST BUSINESS PRACTICES!!