Passenger Review

Virgin Atlantic review by Natalie 2017-07-20

4 / 10

19 July, 2017 by ar

Economy Class

Arrived today from trip to Jamaica. My return flight with Virgin was unacceptable. The seating area of the plane was absolutely filthy with food and paper on the floor and trays un-wiped with food and white marks. I mentioned to the air steward and he shrugged his shoulders. Food was like warm and every time something was served everything was dripping with water. Very disappointed and has confirmed I will return to and continue using British Airways

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Virgin Atlantic

Virgin Atlantic

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline