Passenger Review

Transavia review by H 2016-12-20

4 / 10

19 December, 2016 by ar

Economy Class

Well, booking a low cost flight indicates that the service level is at a certain standard. Fair enough. But please consider your level of communication. No departure terminal indication on the tickets and no instructions that "free personal entertainment" as advertised on the web page means that you from home must download films on your own device and that there is no plug for charge in the plane. Who would ever have thought of checking that?? So 7.5 hours without any entertainment. Why not be more specific? I guess that could have saved you some angry customers.

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Transavia

Transavia

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline