Passenger Review

Air New Zealand review by Sam

2 / 10

09 August, 2023 by Sam Lee

Economy Class

I had to change my ticket and needed to talk to the customer service. There was no estimate time to waiting nor return call service. I waited 38 minutes and 13 seconds, but they hang up on me. What kind of service is this? They deserve one star for having a phone line at this point. It's time to improve, ANZ

0

Comments

No comments yet, be the first to write one.

Air New Zealand

Air New Zealand

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline