Passenger Review

Volaris review by Brenda

2 / 10

18 June, 2021 by Brenda Carbullido

Economy Class

I'm very very disappointed, frustrated and upset with this airline! My 12pm flight was canceled on my way to the airport in Tijuana. I live about 3 hours away so by the time I was notified it was to late to turn back. To top it all off, there were no available flights until 10pm!! After having to wait for so long, my flight still got delayed until 12am. My daughter gets married in the morning and here I was in the airport tired, hungry and more. This airline is a piece of crap and gives 0 s&/*s about its customers. Be ready for unprofessional excuses and a "credit" for their unprofessio al changes. The credit they gave me was "2,000 towards my next flight which had to be done by July (mean within a month). They have definitely lost several customers and can expect nothing but bad reviews from me, my family and everyone around me. Thank you Volaris for the WORSE TRIP IN MY LIFE!

0

Comments

No comments yet, be the first to write one.

Volaris

Volaris

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline