Passenger Review

Citilink review by Carolyn

2 / 10

19 April, 2020 by Carolyn Ireland

Economy Class

Citilink theft. I booked flights with Citilink on 20 January cost AUD4,070 flying Avalon-Denpasar return. Citilink cancelled the flights on 2 March. I applied for a refund, on 5 March I was advised I would receive a refund in ‘30 work days’. I have no refund. This is theft. Do not book with Citilink.

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Citilink

Citilink

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline