Passenger Review

Jetstar Asia review by Judi 2016-12-05

6 / 10

04 December, 2016 by ar

Economy Class

I will not fly Jetstar again. Our flight was cancelled from Singapore to Melbourne and we were told there was not an available flight until three days later. After much argument we were given a flight to Bali and then from Bali to Melbourne after a five hour wait at Bali airport. We were not provided with refreshments from Singapore to Bali even though our original flight included meals. Our flight from Bali to Melbourne was delayed twice so we spent nine hours in Bali airport, arriving in Melbourne about 3.15 am when there were no available trains from Southern Cross station. Our day had lasted 22 hours. Other family members have been mucked around in the past. This was the last straw.

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Jetstar Asia

Jetstar Asia

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline