Passenger Review

AirAsia Zest review by stéphane 2015-01-31

5 / 10

30 January, 2015 by ar

Economy Class

On my flight from Kalibo to Manila Airasia delayed my baggage, since they refuse to send it back to my home address in France. So since 4 weeks they try to save time by not responding or telling me they are sending my request to the relevant team. This company has no customer service at this time it's the worst company that I've flight with.

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AirAsia Philippines

AirAsia Philippines

Overall Value for Money

5

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline