Passenger Review

Norwegian review by Maxime

5 / 10

30 December, 2021 by Maxime Peyral

Economy Class

Part of my checked luggage was stolen (probably by an airport employee) during my flight from Tromso to Oslo. Norwegian Airlines just flat refused to refund me, saying that my checked luggage wasn't packed as advised on their website, which is wrong : I did follow their guidelines, so their excuse to not refund me is just plain bullshit so they, a multimillion dollar company, can save some euros at the expense of one of their clients. In the future I'll choose SAS or another company to travel across Scandinavia as I don't want to lose an extra 200 euros when I'm traveling.

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Norwegian

Norwegian

Overall Value for Money

n/a

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

3

Meals and Beverages

n/a

Recommend Airline