Passenger Review

SAS review by Anatoly

3 / 10

12 June, 2023 by Anatoly Katsev

Economy Class

Flight from LHR to Oslo -- technically international. Must pay for water! Only "tea" and "coffee" is free. Plane: old Airbus 320. Seat design and construction are inspired by Spanish Inquisition. Zero amenities - like seat head rest, disinfecting wipes, blankets or pillows. Well, blankets weren't necessary: the cabin is poorly ventilated and quite warm. On the connecting flight from Oslo to Tromso, my rolling board was confiscated due to the wait limitation. Subsequently it was delayed until the next day, despite assurances that it will be on the later flight the same day. The next morning, there was no sign from the SAS delayed luggage service, so I had to drive to the airport to pick up my luggage. Personally, one of my bleakest experiences in air travel. Avoid if you can.

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SAS

SAS

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline