Royal Air Maroc review by Mike

I was due to fly with Royal Air Maroc in March 2020 and paid Euros 552 for the flight. RAM cancelled the flight and have refused to refund a single euro. I have emailed them several times and their customer service is amongst the worst I've ever experienced. I also emailed their CEO and got zero response which shows how interested he must be in maintaining his customer base. They have offered a voucher in lieu of a refund which I will not be accepting. I have previously flown with RAM and have found their staff to be racist. I wholeheartedly agree with some of the other reviews on here and would recommend that you avoid using this airline. By way of comparison around the same time that my flight was cancelled with RAM I also had a flight with Easyjet cancelled. Within a few short weeks Easyjet refunded the full amount without any questions. RAM have an awful lot to learn.